Friends, if you are looking for a job and you are not getting a job, then today we have brought such a job for you, by which you can easily get a work from home. You can do this work very easily and earn money. If you want, you can also make your career.
- Handle customer queries and concerns through inbound calls and chat support.
- Provide accurate information and effective resolutions to customer issues.
- Assist customers with order-related queries, delivery concerns, cancellations, refunds, and other service-related requests.
- Maintain professional communication and ensure high customer satisfaction.
- Follow company policies, process guidelines, and quality standards.
- Manage customer interactions efficiently while meeting performance and productivity targets.
- Escalate complex issues to the concerned department whenever required.
- Maintain proper documentation and records of customer interactions.
- Undergraduate and graduate candidates are eligible.
- Freshers and experienced candidates can apply.
- Excellent verbal and written communication skills.
- Proficiency in both Hindi and English is mandatory.
- Basic computer knowledge and typing skills are required.
- Candidates must possess their own laptop and a stable Wi-Fi connection.
- 9-hour rotational shifts.
- Rotational week-offs.
- Night shifts included.
- No leaves permitted during the first 90 days of joining.
- Festival leaves are not available.
- PF and ESIC facilities.
- Quarterly performance-based bonus.
- Opportunity to work with a reputed organization.
- Professional growth and learning opportunities.
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