Friends, if you are looking for a job and you are not getting a job, then today we have brought such a work from home job for you, which you can easily do sitting at home and earn money. Which is a very big company and if you get a job here then your career can be made. The biggest thing is that you can also apply here as a fresher.
We are talking about CIALFO company, where you get many types of work from home jobs. It is a huge company and it is a great achievement and you should not miss this opportunity. The biggest thing is that this is the very latest job which is from Jio and you should apply as soon as possible. You have to do all the work from your home and you can easily earn money sitting at home.
CIALFO
Cialfo is a one-stop arrangement that unites individuals, programming, and information to improve on school and profession directing work processes. Impacted by our kin and driven by innovation, we expect to make advanced education open for 100 million understudies by 2030. On the off chance that you share our vision of driving advanced education available on a worldwide scale, apply to join our group today.
Associate Director of Client Experience (India)
Cialfo is a main stage interfacing understudies, advanced education foundations and instructors through innovation driven arrangements. Sent off in 2017 with a mission to make instruction available to 100 million understudies, Cialfo gives a scope of versatile and web answers for understudies, K-12 organizations and advanced education foundations. We're one of the quickest developing edtech new businesses in the district, reliably outlining new levels.
Is it true or not that you are a group situated individual and appreciate searching for ways of improving others' excursion? In the event that it's an indeed, go along with us in our Client Experience group and backing our clients on their Cialfo venture through the disclosure of requirements and key matching of indestructible arrangements, all inside our foundation. Work cross-practically with different divisions and change each resource into a valuable chance to transform an outsider into our client, and a client into our vocal supporter.
Our Client Experience (CX) team spans the globe. We work with our client users to define and achieve success and support their use of the Cialfo platform. We believe in putting our clients first - through our client community initiatives, training and support efforts, and user adoption programs. Our team is energetic, fun, and we strive to ensure our clients needs are met consistently.
As an Associate Director for Client Experience, you will lead a team of Client Experience Managers (CXMs) as they build relationships, promote platform adoption, and grow our counsellor community. You will also be responsible for coaching them on how to work closely with our partner schools to discover their needs and requirements, and then guide them on the best ways to use Cialfo to solve them. You'll build long-term relationships with your accounts that go beyond feature usage or student adoption and turn your most engaged clients into vocal advocates of the platform.
You will work in tandem with Cialfo's product, sales, and marketing teams to provide input into strategic customer plans, helping them identify areas where existing customers could improve their use of Cialfo, or uncovering new uses for Cialfo. As the leader of the customer onboarding experience, you'll be actively involved in helping clients successfully launch and adopt Cialfo.
In this role, you'll focus on the three R's:
Renewal: You’ll work in a regional pod, along with Sales Growth Partners towards shared renewal and revenue goals. Along with your team, you’ll create a regional strategy to ensure high renewal and expansion rates.
Retention: You’ll create a success plan (to include metrics for success) for your clients from their initial trial period, through onboarding, on to training and user adoption until it’s time for renewal.
Referral: You'll strive to ensure client happiness and make our clients natural advocates of Cialfo by driving participation in our community, social forums, and client testimonial opportunities.
Leadership
- Help foster a company-wide mindset of putting the client first.
- Be data-driven, but people-centric.
- Be an inspirational role model by challenging and maximising the strength of the team and aligning their efforts to the mission and vision of the organisation.
- Achieve operational excellence and continuously communicate metrics to the team.
- Work cross-functionally with sales and product development leadership to identify and prioritise additional product features to develop.
8+ years of meaningful experience in a customer success, account management or strategic consulting organisation
SaaS education technology experience is preferred.
Experience using Salesforce and G-Suite (Google Drive, Calendars, Docs, Spreadsheet, and Slides).
Experience building and executing customer success or client experience strategies for enterprise SaaS applications and collaboration technology preferred.
Experience serving schools and private education companies will be highly advantageous.
An energy that is ignited through daily client engagement.
A winning attitude which you use to drive outcomes.
Amazing communication and consulting skills - the ability to collaborate with clients to uncover how they define success.
Street cred - experience working with a high volume of tiered accounts across multiple regions internationally.
Solid understanding of enterprise SaaS applications and collaboration technology.
Excellent coaching, writing, discovery, and presentation skills.
Comfortable and willing to be a hands-on contributor.
Exact benefits vary depending on your location. That said, all full-time Cialfo employees receive the following benefits:
- Paid Annual and Medical leaves
- Flexible working environment
- Medical Health Insurance
- and more...
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Conclusion
Friends, this is a very good website in which you can easily earn money by working only 4 to 5 hours a day. The biggest thing is that here you have to do work from home. You can easily earn 15000 to 20000 rupees in a month. For this you have got a very good rating so that you can get an idea of how many people are using this website. So I hope you liked our post and if you have any problem then you can ask us through comment and also follow us.
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