Friends, if you are looking for a job and you are not getting a job, then today we have brought such a work from home job for you, which you can easily do sitting at home and earn money. Which is a very big company and if you get a job here then your career can be made. The biggest thing is that you can also apply here as a fresher.
We are talking about Jio Career where you get many types of work from home jobs. You only need to be 12th pass and you can apply. It is a huge company and it is a great achievement and you should not miss this opportunity. The biggest thing is that this is the very latest job, the jobs have come out only on 7th April, so you should apply as soon as possible. So what is the work in these jobs, let's know :-
Customer Service
Customer Service team plays a key role in ensuring that we create a world class digital experience for our customers. As a part of the Customer Service team, you will interact with our customers, understand their problems, identify the gaps and take action to deliver a world class digital experience. We are looking at prospects who can:
- Provide real time resolution for 100% customer queries
- Operate on real-time customer self-service model (RTSS)
- Set-up customer help desk to handle queries from millions of customers
- Provide seamless platform based on-boarding & achieve CAF activation TAT for the customers
- Ensure 100% SIM Provisioning to achieve error free handset activation
1. Advisor Outbound Sales
Posted Date :
31 August 2024
Function/Business Area :
Customer Service
Location :
Jio Center Surat 1,Surat 1 - Adajan,Gujarat
Job Responsibilities :
1. Migration of free trial customers to paid customers through outbound
calls
2. Liaison with customer for upselling and cross selling
3. Handle inbound customer queries and explain about the product and
offer information
4. Manage and resolve customer complaints
5. Enter new customer information into the system and update existing
customer information
6. Identify and escalate priority issues
7.Follow communication procedures, guidelines and document all call
information according to standard operating procedures
Education Requirement :
10+2/Non technical Graduate
Experience Requirement :
6 - 12 Months
Skills & Competencies :
1. Knowledge in telesales
2. Speak and write local language
3. Verbal and listening skills
4. Interpersonal Skills
5. Attention to detail
6. Result oriented
7. Customer centricity
2. Advisor Voice (RCC)
Posted Date :
Function/Business Area :
Customer Service
Location :
Advisor Ahmedabad 1_Gujarati_5,Ahmedabad 1 - New Naroda,Gujarat
Job Responsibilities :
1. Manage all customer interactions as rostered within parameters
2. Demonstrate ownership on calls when contacted by customer
3. Respond to all customers in appropriate tone and language
4. Offer a solution-based approach for all customer interactions
5. Educate the customer at every given possible opportunity
6. Ensure updation of product, system, process and policy knowledge
7. Adhere to rostered timing, scheduled shifts and activities
8. Capture customer details and data relevant to the call or service
9. Resolve customer queries within agreed timelines
10. Manage outbound campaigns as per business requirement
11. Increase, develop and retain customer base through relationship
building and service
12. Follow all contact center policies, procedures, code of conduct and
legislative requirements
Education Requirement :
10 + 2 / Graduation degree in any discipline
Experience Requirement :
6 months - 2 years (Minimum 6 months experience in BPO is mandatory)
Skills & Competencies :
1. Speak local language
2. Basic computer knowledge
3. Problem solving skills
4. Customer focus
5. Technical orientation
6. Attention to detail
7. Service mindset
3. Advisor Voice (RCC)
Posted Date :
Function/Business Area :
Customer Service
Location :
Advisor Ahmedabad 2_Gujarati_1,Ahmedabad 6 - Vastrapur,Gujarat
Job Responsibilities :
1. Manage all customer interactions as rostered within parameters
2. Demonstrate ownership on calls when contacted by customer
3. Respond to all customers in appropriate tone and language
4. Offer a solution-based approach for all customer interactions
5. Educate the customer at every given possible opportunity
6. Ensure updation of product, system, process and policy knowledge
7. Adhere to rostered timing, scheduled shifts and activities
8. Capture customer details and data relevant to the call or service
9. Resolve customer queries within agreed timelines
10. Manage outbound campaigns as per business requirement
11. Increase, develop and retain customer base through relationship
building and service
12. Follow all contact center policies, procedures, code of conduct and
legislative requirements
Education Requirement :
10 + 2 / Graduation degree in any discipline
Experience Requirement :
6 months - 2 years (Minimum 6 months experience in BPO is mandatory)
Skills & Competencies :
1. Speak local language
2. Basic computer knowledge
3. Problem solving skills
4. Customer focus
5. Technical orientation
6. Attention to detail
7. Service mindset
4. Advisor Voice (RCC)
Posted Date :
Function/Business Area :
Customer Service
Location :
Advisor Bhopal 2_Hindi_6,Bhopal 1 - Kolar Road,Madhya Pradesh
Job Responsibilities :
1. Manage all customer interactions as rostered within parameters
2. Demonstrate ownership on calls when contacted by customer
3. Respond to all customers in appropriate tone and language
4. Offer a solution-based approach for all customer interactions
5. Educate the customer at every given possible opportunity
6. Ensure updation of product, system, process and policy knowledge
7. Adhere to rostered timing, scheduled shifts and activities
8. Capture customer details and data relevant to the call or service
9. Resolve customer queries within agreed timelines
10. Manage outbound campaigns as per business requirement
11. Increase, develop and retain customer base through relationship
building and service
12. Follow all contact center policies, procedures, code of conduct and
legislative requirements
Education Requirement :
10 + 2 / Graduation degree in any discipline
Experience Requirement :
6 months - 2 years (Minimum 6 months experience in BPO is mandatory)
Skills & Competencies :
1. Speak local language
2. Basic computer knowledge
3. Problem solving skills
4. Customer focus
5. Technical orientation
6. Attention to detail
7. Service mindset
5. Advisor Voice (RCC)
Posted Date :
Function/Business Area :
Customer Service
Location :
Advisor Bhopal 2_Hindi_6,Bhopal 1 - Kolar Road,Madhya Pradesh
Job Responsibilities :
1. Manage all customer interactions as rostered within parameters
2. Demonstrate ownership on calls when contacted by customer
3. Respond to all customers in appropriate tone and language
4. Offer a solution-based approach for all customer interactions
5. Educate the customer at every given possible opportunity
6. Ensure updation of product, system, process and policy knowledge
7. Adhere to rostered timing, scheduled shifts and activities
8. Capture customer details and data relevant to the call or service
9. Resolve customer queries within agreed timelines
10. Manage outbound campaigns as per business requirement
11. Increase, develop and retain customer base through relationship
building and service
12. Follow all contact center policies, procedures, code of conduct and
legislative requirements
Education Requirement :
10 + 2 / Graduation degree in any discipline
Experience Requirement :
6 months - 2 years (Minimum 6 months experience in BPO is mandatory)
Skills & Competencies :
1. Speak local language
2. Basic computer knowledge
3. Problem solving skills
4. Customer focus
5. Technical orientation
6. Attention to detail
7. Service mindset
6. Advisor Voice (RCC)
Posted Date :
Function/Business Area :
Customer Service
Location :
Advisor Bhopal 2_Hindi_6,Bhopal 1 - Kolar Road,Madhya Pradesh
Job Responsibilities :
1. Manage all customer interactions as rostered within parameters
2. Demonstrate ownership on calls when contacted by customer
3. Respond to all customers in appropriate tone and language
4. Offer a solution-based approach for all customer interactions
5. Educate the customer at every given possible opportunity
6. Ensure updation of product, system, process and policy knowledge
7. Adhere to rostered timing, scheduled shifts and activities
8. Capture customer details and data relevant to the call or service
9. Resolve customer queries within agreed timelines
10. Manage outbound campaigns as per business requirement
11. Increase, develop and retain customer base through relationship
building and service
12. Follow all contact center policies, procedures, code of conduct and
legislative requirements
Education Requirement :
10 + 2 / Graduation degree in any discipline
Experience Requirement :
6 months - 2 years (Minimum 6 months experience in BPO is mandatory)
Skills & Competencies :
1. Speak local language
2. Basic computer knowledge
3. Problem solving skills
4. Customer focus
5. Technical orientation
6. Attention to detail
7. Service mindset
7. Advisor Voice (RCC)
Posted Date :
Function/Business Area :
Customer Service
Location :
Advisor Bhopal 3_Hindi_5,Bhopal 2 - Lalghati,Madhya Pradesh
Job Responsibilities :
1. Manage all customer interactions as rostered within parameters
2. Demonstrate ownership on calls when contacted by customer
3. Respond to all customers in appropriate tone and language
4. Offer a solution-based approach for all customer interactions
5. Educate the customer at every given possible opportunity
6. Ensure updation of product, system, process and policy knowledge
7. Adhere to rostered timing, scheduled shifts and activities
8. Capture customer details and data relevant to the call or service
9. Resolve customer queries within agreed timelines
10. Manage outbound campaigns as per business requirement
11. Increase, develop and retain customer base through relationship
building and service
12. Follow all contact center policies, procedures, code of conduct and
legislative requirements
Education Requirement :
10 + 2 / Graduation degree in any discipline
Experience Requirement :
6 months - 2 years (Minimum 6 months experience in BPO is mandatory)
Skills & Competencies :
1. Speak local language
2. Basic computer knowledge
3. Problem solving skills
4. Customer focus
5. Technical orientation
6. Attention to detail
7. Service mindset
8. Advisor Voice (RCC)
Posted Date :
Function/Business Area :
Customer Service
Location :
Advisor Bhopal 3_Hindi_6,Bhopal 2 - Lalghati,Madhya Pradesh
Job Responsibilities :
1. Manage all customer interactions as rostered within parameters
2. Demonstrate ownership on calls when contacted by customer
3. Respond to all customers in appropriate tone and language
4. Offer a solution-based approach for all customer interactions
5. Educate the customer at every given possible opportunity
6. Ensure updation of product, system, process and policy knowledge
7. Adhere to rostered timing, scheduled shifts and activities
8. Capture customer details and data relevant to the call or service
9. Resolve customer queries within agreed timelines
10. Manage outbound campaigns as per business requirement
11. Increase, develop and retain customer base through relationship
building and service
12. Follow all contact center policies, procedures, code of conduct and
legislative requirements
Education Requirement :
10 + 2 / Graduation degree in any discipline
Experience Requirement :
6 months - 2 years (Minimum 6 months experience in BPO is mandatory)
Skills & Competencies :
1. Speak local language
2. Basic computer knowledge
3. Problem solving skills
4. Customer focus
5. Technical orientation
6. Attention to detail
7. Service mindset
9. Advisor Voice (RCC)
Posted Date :
Function/Business Area :
Customer Service
Location :
Advisor Indore 1_Hindi_2,Indore 1 - Rajwada,Madhya Pradesh
Job Responsibilities :
1. Manage all customer interactions as rostered within parameters
2. Demonstrate ownership on calls when contacted by customer
3. Respond to all customers in appropriate tone and language
4. Offer a solution-based approach for all customer interactions
5. Educate the customer at every given possible opportunity
6. Ensure updation of product, system, process and policy knowledge
7. Adhere to rostered timing, scheduled shifts and activities
8. Capture customer details and data relevant to the call or service
9. Resolve customer queries within agreed timelines
10. Manage outbound campaigns as per business requirement
11. Increase, develop and retain customer base through relationship
building and service
12. Follow all contact center policies, procedures, code of conduct and
legislative requirements
Education Requirement :
10 + 2 / Graduation degree in any discipline
Experience Requirement :
6 months - 2 years (Minimum 6 months experience in BPO is mandatory)
Skills & Competencies :
1. Speak local language
2. Basic computer knowledge
3. Problem solving skills
4. Customer focus
5. Technical orientation
6. Attention to detail
7. Service mindset
10. Advisor Voice (RCC)
Posted Date :
Function/Business Area :
Customer Service
Location :
Advisor Indore 1_Hindi_4,Indore 1 - Rajwada,Madhya Pradesh
Job Responsibilities :
1. Manage all customer interactions as rostered within parameters
2. Demonstrate ownership on calls when contacted by customer
3. Respond to all customers in appropriate tone and language
4. Offer a solution-based approach for all customer interactions
5. Educate the customer at every given possible opportunity
6. Ensure updation of product, system, process and policy knowledge
7. Adhere to rostered timing, scheduled shifts and activities
8. Capture customer details and data relevant to the call or service
9. Resolve customer queries within agreed timelines
10. Manage outbound campaigns as per business requirement
11. Increase, develop and retain customer base through relationship
building and service
12. Follow all contact center policies, procedures, code of conduct and
legislative requirements
Education Requirement :
10 + 2 / Graduation degree in any discipline
Experience Requirement :
6 months - 2 years (Minimum 6 months experience in BPO is mandatory)
Skills & Competencies :
1. Speak local language
2. Basic computer knowledge
3. Problem solving skills
4. Customer focus
5. Technical orientation
6. Attention to detail
7. Service mindset
Enroll for the Internship Program to learn with India’s Most Innovative Company
We are of the opinion that India has an untapped potential that can be realized with the right infrastructure and resources. The Internship Program aims to offer young Indian students a learning opportunity. Graduates and postgraduates from a variety of fields are given the opportunity to apply their theoretical knowledge to a variety of projects as part of this program.
By participating in Internship Program, the student will be able to:
- Experience a Digital organization
- Learn practical application of theory
- Learn from the experts of the Industry
- Minimum 18 years of age while accepting the internship
- Must be studying in a full time degree/diploma program with a government recognized education institute.
- Must have written permission from the institute for the internship
Conclusion
Friends, this is a very good website in which you can easily earn money by working only 4 to 5 hours a day. The biggest thing is that here you have to do work from home. You can easily earn 15000 to 20000 rupees in a month. For this you have got a very good rating so that you can get an idea of how many people are using this website. So I hope you liked our post and if you have any problem then you can ask us through comment and also follow us.
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